These general terms and conditions apply to all deliveries from The Core Label GmbH to consumers.

A consumer is any natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed.


The purchase contract is concluded with The Core Label GmbH, owners: Annabell Reitmeier and Laura Berendt, Tal 44, 80331 Munich, commercial register: district court Munich, HRB: 71234.


The presentation of the products in the online shop does not constitute a legally binding offer, but only an invitation to place an order.

By clicking the Buy button, you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order with an order confirmation email immediately after receipt of your order. The Core Label GmbH is not obliged to accept the offer and to carry out the order in the event of spelling and calculation errors as well as errors on the website.

The law of the Federal Republic of Germany shall apply exclusively to the contractual relationship.


If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or self-employed professional activity), you have a right of withdrawal in accordance with the statutory provisions.

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment we use the same means of payment that you used in the original transaction. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.


The prices stated on the product pages include statutory VAT and other price components.

In addition to the prices stated, we charge a flat rate of EUR 5.90 per order for delivery within Germany. The shipping costs will be clearly communicated to you again on the product pages, in the shopping cart system and on the order page. For deliveries to other European countries, an offer based on the order will be made, as there are different shipping costs.


Payment can be made using the payment methods specified by us. The terms and conditions and data protection information of the respective payment provider apply.


Vouchers with a value of 50 to 750 euros can be purchased at .  These have no expiry date and can be used indefinitely. One or more vouchers can be redeemed online and are applicable to the entire range of The Core Label. The voucher will be recharged in the case of a return, as well as in the case of a partial return, and can be used again. A voucher cannot be exchanged.


The goods remain our property until full payment has been made.


The website of was checked and created with the greatest possible care. The Core Label GmbH assumes no liability for the correctness or completeness of the information provided. The author expressly reserves the right to change, supplement or even delete parts of the pages or the entire offer without prior notice.


The EU Commission has created an internet platform for the online settlement of disputes. The platform serves as a point of contact for the out-of-court settlement of disputes relating to contractual obligations arising from online sales contracts. More information is available at the following link:

We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.