The insured shipping takes place between 2 and 4 working days. The shipping costs within Germany are €6.90.

Visible damage to the packaging upon delivery must be reported immediately to the carrier (DPD parcel service) and this must be confirmed. Other damage must be reported to us within 14 days of its discovery or occurrence.

We currently ship to the following countries: Great Britain, Austria, Switzerland, the Czech Republic, France, Italy, the Netherlands, Poland, Portugal and Spain. Shipping is €16.90 and takes between 2-8 working days.

When shipping to non-EU countries (such as Switzerland or the UK), the recipient may incur customs duties. Additional customs fees are not included in our shipping costs.


Goods can be returned within 14 days of receipt. Please register the return at:, you will then receive a return label by email.

The goods must be returned to us undamaged in their original condition including the hang tags. We will bear the costs for a return within Germany. Returns from abroad are subject to a fee. 

Returns should be sent to the following address:

The Core Label (152)

Schwere-Reiter-Str. 27

80797 Munich


If you have any questions, please contact: